I can imagine it’s pretty stressful to be a Disney Parks Cast Member right now, what with the recent layoffs that took away valued colleagues, record crowds for spring break, and rumors of more layoffs at Walt Disney World coming down after those seasonal crowds subside. I’ll bet that a lot of the Guests are a little more tense than usual too, given the ecoomic pressures so many of us are under. I’m not the first to presume there’s likely a connection between the number of multiple shootings we’ve seen in the US lately and the financial free-fallwe’ve been in.
So, given that we’re all kinda freaked out, let’s try to be kind to each other. And if you want some examples of what not to do, check out this post from Walt Disney World: In the World of a Five Foot Mouse, which includes one of those train wreck stories, where I’m horrified but can’t look away.
We had a guest come to the front desk at the Lodge in a fit of rage and screamed at the cast member, “I SHIT IN MY BED LAST NIGHT AND IT’S STILL THERE.” . . . I have a hard time figuring out which is more disturbing. The fact that a grown woman would ‘S!!T’ in her bed AND admitted it. Or the fact that a houskeeper could make the bed with out seeing the stuff and change the sheets. Ewww. We’re moving on.
It’s amazing to me that when Cast Members have to put up with that sort of behavior, many of them are still able to go that extra mile for us.